General Questions

Q: What floor plans are available in Amarillo, Canyon, and Bushland, TX?
A: 111 Homes offers a variety of floor plans across Amarillo and Canyon, ranging from single-story designs to larger two-story layouts. Floor plans vary by community and lot availability. Visit 111homes.org or connect with a specialist to see what's currently available and which plans can be built in your preferred area.

Q: What lenders do you work with?
A: 111 Homes works with a network of preferred lenders who are familiar with new construction financing. While you are welcome to use your own lender, our preferred lenders understand our build timeline and closing process, which can make things smoother. Ask a 111 Homes specialist for current preferred lender information and any available incentives.

Q: Can I customize my floor plan?
A: Floor plan layouts are generally set per plan, but 111 Homes offers a selection of plans with different configurations to fit your lifestyle. Within your chosen plan, you can typically select finishes, options, and upgrades. Structural modifications vary by plan and stage of construction — ask your specialist early in the process to understand what's possible for the home you're considering.

Q: What is included in the base price of a 111 Homes house?
A: The base price of a 111 Homes home are typically turn key and include the lot, foundation, framing, roofing, exterior finishes, interior drywall, standard flooring, cabinetry, countertops, fixtures, landscaping, and appliances as specified in your contract. Upgrades, lot premiums, and change orders are priced separately. Your sales specialist can walk you through exactly what's included for the specific plan and community you're considering.

Amarillo - Canyon - Bushland

Q: What new homes are available in Amarillo, Canyon, and Bushland, TX?
A: 111 Homes offers move-in ready new construction across Amarillo, Canyon, and Bushland, TX, with multiple floor plans and modern finishes. Inventory is updated regularly. Visit our inventory page at 111homes.org to browse what's currently available.

Q: Is new construction a good choice for first-time homebuyers in Amarillo, Canyon, or Bushland? 
A: Yes. All of our new construction homes come with builder warranties, modern energy efficiency, and lower maintenance costs — making them an excellent fit for first-time buyers who want a home without the surprises that come with older resale properties. 111 Homes guides buyers through every step of the process.

Q: Does 111 Homes offer lender incentives for buyers?
A: Yes. Qualified buyers may have access to preferred lender programs that offer competitive rates and reduced closing costs. Ask a 111 Homes specialist for details on current incentives.

Q: How do I get started buying a new construction home in Amarillo, Canyon or Bushland?
A: The easiest first step is browsing current inventory at 111homes.org. From there, you can schedule a tour or connect with a 111 Homes specialist who will walk you through available homes, pricing, and the buying process from start to close.

Post-Closing

Q: How do I report an emergency issue after hours?
A: For emergencies that could cause immediate harm or major property damage, follow the emergency instructions in your Homeowner's Manual. During business hours, contact our Customer Service team right away. After hours or on weekends, you may be directed to contact specific trade partners (for example, plumbing or HVAC) for urgent assistance.

Q: Do you recommend specific service check-ins after move-in?
A: Yes. We encourage homeowners to follow the service schedule in the Homeowner's Manual, which typically includes check-ins around 60 days, 6 months, and near the end of the first year. These are good times to compile non-emergency items and submit them as a single request.

Q: Who do I contact for questions after I move in?
A: Your primary contact after closing is our Customer Service team. They can help with warranty questions, service requests, and general guidance about maintaining your home.

Q: How can I keep my home in good condition?
A: Regular maintenance is key. Follow the maintenance tips in your manual, including changing HVAC filters, checking caulking, maintaining grading and drainage around your foundation, and caring for finishes and flooring. Good maintenance helps preserve both comfort and value.

Closing

Q: What happens at closing?
A: Closing is when you sign final documents, funds are transferred, and you receive keys to your new home. You'll also receive key documents such as your Homeowner's Manual, warranty information, and any final change-order documentation.

Q: Will there be a final walkthrough before closing?
A: Yes. Before closing, we schedule a final walkthrough so you can review the home with us, note any punch-list items, and discuss timing for any remaining touch-ups or adjustments.

Q: Can my closing date change?
A: Closing dates can shift if there are construction delays, inspection or utility issues, or significant change orders. In many cases we allow a one-time extension of up to 10 days without penalty, but longer extensions may include extra carrying or interest costs. We'll keep you updated and communicate any changes as early as possible.

Q: What should I have ready before closing?
A: Before closing, confirm your lender's requirements are met, arrange homeowner's insurance, set up utilities for the day of closing, and review your final closing disclosure. Bring a valid ID and any funds needed to close in the form specified by the title company.

Warranty

Q: What kind of warranty do I get with a 111 Homes home?
A: Your home is backed by a third-party warranty through 2-10 Home Buyers Warranty, giving you coverage for workmanship, systems, and structural components.

Q: How do I request warranty or service work?
A: For routine warranty or service requests, submit a service request on our website or contact our Customer Service team by phone or text. We'll review your request, determine whether it's covered by the builder warranty, an appliance manufacturer, or homeowner maintenance, and then schedule an inspection or repair as needed.

Q: What is not covered by the warranty?
A: Common exclusions include normal wear and tear, cosmetic variations like minor color differences, damage caused by improper maintenance or homeowner-performed work, work done by non-approved contractors, and damage resulting from delayed reporting of emergencies or from events outside the scope of the warranty. Refer to your warranty documents for the full list of exclusions.

Q: Who performs warranty repairs?
A: Warranty work is handled by 111 Homes and our network of subcontractors and vendors. If you're ever dissatisfied with a subcontractor's workmanship or professionalism, contact our Customer Service department so we can address it.

Q: How are appliances covered?
A: During your first year, we assist in identifying whether an appliance issue is related to installation or to the appliance itself. After that, coverage is primarily through the manufacturer's warranty. Keep your appliance manuals and warranty booklets handy and be prepared to provide your closing date as the date of purchase.

Design & Change Orders

Q: Can I choose my finishes and options?
A: Yes. You'll work with us to select finishes like flooring, countertops, cabinets, paint colors and more. We offer curated packages and upgrade options designed to balance style, performance, and budget.

Q: Are change orders allowed after we sign the contract?
A: In most cases, yes. Change orders must be approved by 111 Homes and are subject to feasibility, cost, and schedule impact. Change orders are typically paid in full at the time of the change and documented in writing.

Q: Will changes delay my closing date?
A: Some changes—especially structural or late-stage design changes—can impact the schedule. We allow a one-time closing extension of up to 10 days without penalty in many contracts, but delays beyond that may cause you to incur additional costs such as construction-loan interest or holding costs. We'll discuss any schedule impact before you approve a change.

Q: Can I hire my own contractor to make changes before closing?
A: No. To protect quality and your warranty, all work before closing must be performed or coordinated by 111 Homes and our subcontractors. Unauthorized work by outside contractors can void warranty coverage for affected areas.

Construction Process

Q: How long does it take to build a home with 111 Homes?
A: Timelines depend on the plan, lot, and whether you're purchasing a quick-move-in home or a ground-up build. In general, quick-move-in homes can often close within a few months, while ground-up builds typically take several months from start to finish. At contract, we'll give you a project schedule and update you weekly as we move through each milestone.

Q: What are the main steps in the building process?
A: Our typical process is:
(1) Sales & Contract
(2) Design Selections
(3) Pre-construction & Permits
(4) Site Work & Foundation
(5) Framing
(6) Mechanical/Electrical/Plumbing rough-in (7) Insulation & Drywall
(8) Interior Finishes
(9) Final Systems Testing & Inspections
(10) Buyer Walkthrough & Punch List
(11) Final Corrections
(12) Closing & Handover
(13) Warranty & Post-Closing Service.

Q: Will I have meetings with the builder during construction?
A: Yes. Through our Personal Builder style approach, we schedule key touchpoints during the build. You'll typically meet with us for design selections, a mid-build review, and a pre-finish/walkthrough meeting so you can see progress and ask questions in person.

Q: Who inspects the home during construction?
A: Your home is inspected at multiple stages. City or third-party inspectors verify code and energy-efficiency requirements, and our own construction staff performs quality checks at key steps before moving on to the next phase.